Runner - Edinburgh (f,m,x)

Our Group 
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 450 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 6 countries (Italy, Spain, France, Portugal, UK, and Bulgaria) 

Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments. 

Joivy Scotland 

JOIVY has established a reputation in Edinburgh as a premium rental management company focusing on adopting a hospitality attitude to property management. 

JOIVY manages over 160 homes for individual owners, 60 for B2B clients and several apartment hotels. As we continue to grow our portfolio of high-quality serviced apartments, hotels, long-lets and rural retreats we also look towards our future growth throughout Scotland and maintaining the best possible service to both Guests and Clients.  

Purpose of the role 

The purpose of this role is to help ensure guests have a smooth and enjoyable stay. This includes working with the Guest Experience Coordinators to make sure properties are ready, carrying out inspections, welcoming guests during check‑ins and check‑outs, completing small maintenance tasks, and supporting general day‑to‑day needs across the Edinburgh operation.

Key Responsibilities 

• Working with the Guest Experience Coordinators to ensure properties are ready for guests

• Carrying out property inspections

• Conducting meet and greets and coordinating guest check ins/outs

• Completing small maintenance tasks

• Other adhoc work throughout the Edinburgh operation as required

Required skills and or qualifications 

• You ideally have experience in hospitality or customer service;  

• You are a problem-solver and self-driven to provide outstanding customer service; 

• You are fluent in English (C1 level, written and spoken) - additional languages are a plus! 

Terms & Conditions 

• Flexible shifts

• £12.21 per hour, to be increased from April 2026  

• 33 days including Bank Holidays full-time equivalent, pro-rata based on actual contracted weekly hours 

• Pension contributions 

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria. 

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