Runner - Edinburgh - flexible shifts

Our Group 
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 400 employees (with more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, UK, and Bulgaria) 

Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments. 

Joivy Scotland 

JOIVY has established a reputation in Edinburgh as a premium rental management company focusing on adopting a hospitality attitude to property management. 

JOIVY manages over 160 homes for individual owners, 60 for B2B clients and several apartment hotels. As we continue to grow our portfolio of high-quality serviced apartments, hotels, long-lets and rural retreats we also look towards our future growth throughout Scotland and maintaining the best possible service to both Guests and Clients.  

Purpose of the role 

To support the Guest Experience team and ensure guests have the best possible experience, and our property portfolio operates smoothly. This role is predominately based out and about across our portfolio throughout central Edinburgh.

Key Responsibilities 

• Working with the Operations Coordinators to ensure properties are ready for guests

• Carrying out property inspections

• Conducting meet and greets and coordinating guest check ins/outs

• Completing small maintenance tasks

• Other adhoc work throughout the Edinburgh operation as required

Required skills and or qualifications 

• Team player with a good attitude

• Be warm, sociable, well-presented and energetic: guests love meeting someone like you with a bit of personality!

• Excellent communicator and speak fluent English, additional languages are a welcome bonus

• Problem solver with minimal supervision who can solve tricky situations with an eagle eye for detail and a can-do attitude. Some things may not go as planned and we need someone who can think on their feet

• Knows Edinburgh well and is passionate about providing a great hospitality experience to all our guests

• Comfortable working within our office and independently in properties across Edinburgh

• Be team player as you will be closely working with our main office

Terms & Compensation

• This role involves working on a shift basis according to a rota.

• Flexibility is required, as shifts may include early mornings, evenings, and weekends.

• £12,71 per hour

• 33 days including Bank Holidays full-time equivalent

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria. 

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